Privacy Policy

At Plandigi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping/billing address
Payment Information: Payment details are securely processed via third-party gateways like Razorpay (we do not store card details)
Technical Data: IP address, browser type, device information, and website usage data

2. How We Use Your Information

Your information is used to:

Process and fulfill your orders
Communicate order updates and support responses
Improve our website, products, and user experience
Send promotional emails (only if you opt-in)
Prevent fraudulent transactions and ensure security

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

Payment gateways (e.g., Razorpay) for transaction processing
Logistics partners for order delivery
Service providers for website operations and analytics

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Payment data is encrypted and processed securely via trusted payment providers.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website performance. You can disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt-out of marketing communications
Request details about how your data is being used

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the website indicates your acceptance of those updates.

9. Contact Information

Plandigi
603, AVS City Square, Raj Nagar Extension,
Ghaziabad, Uttar Pradesh – 201017, India

Email: info@plandigi.com
Phone: +91-7042571161